Atos has announced that it has been awarded a new seven-year contract by Transport for Greater Manchester (TfGM) to manage its new smart ticketing scheme.
The scheme is expected to make travel easier and better value for passengers in the Greater Manchester area each year.Within two years, Metrolink passengers could be using e-tickets and contactless bank cards to travel on the tram network.In future, they will be able to preload a card with travel credit either online, at Travelshops or through electronic ticket machines, and use the one card as their ticket on the bus, train or tram – or any combination of the three.
The first stage will cover the Metrolink network, and TfGM’s park and ride sites and cycle hubs,with options for buses and then rail to be targeted in subsequent stages as part of TfGM’s strategy.The scheme will be fully ITSO compliant and will also support contactless EMVpayments on Metrolink.
David Hytch, TfGM’s IS Director, said, “What we are planning is a system that has the passenger’s needs at its heart: ease of use, value for money, flexibility for any journey, and simplicity. Following a thorough, robust and comprehensive procurement process, we have appointed Atos who will provide the technical expertise to support us and our partners to ensure the right technology, systems and processes are in place to manage the roll-out of the scheme. Passenger and operator input will be a key part of ensuring that the scheme is very relevant to Greater Manchester: its people and its visitors.”
The new smart ticket scheme will make it easier for people in Greater Manchester to travel by tram, bus and train. By making it easier to choose public transport, TfGM is confident the scheme will grow patronage across all modes.
Atos will design, build and manage the hosted service to run the scheme as well as deploy and manage an estate of ticket sales and validation devices provided by a number of suppliers but also including its own handheld ticket machine, webTIS retail product and ticket vending machines.
“We are delighted to be working closely with David and his team at TfGM, the citizens of Greater Manchester and other key stakeholders to enhance the way people travel. We are bringing our global expertise in delivering benefits to smart cities to ensure we deliver a system that provides great value for money and enhanced benefits for passengers and the operators,” said Elaine Stewart, Head of Transport and Travel, at Atos.