Thames Clippers River bus service now running on contactless

Thames Clipper servicePeople travelling on MBNA Thames Clippers River Bus services will be able to pay as you go using contactless payment cards, as part of TfL’s continued investment in the river.

The payment method, which has already helped change the way people pay for bus, Tube, tram and most National Rail services across London, can now be used on all MBNA Thames Clippers River Bus routes, which cover around 28 kilometres of the Thames between Putney and Woolwich Arsenal.

Customers using contactless payment cards are charged the same adult rate pay as you go fare as using an Oyster card. They will be charged for their journey based on the three easy-to-understand river fare zones – West, Central and East.

Sean Collins, CEO, MBNA Thames Clippers, said, “MBNA Thames Clippers made significant investment last year delivering two new vessels to meet our growing demand. We plan to further invest in our fleet and staff to continue to deliver a fast, efficient and comfortable service, for passengers travelling through our fantastic city. The delivery of contactless is one of the biggest milestones in MBNA Thames Clippers’ history and will significantly enhance the development of our ticketing system and further improve the passenger pre-boarding experience. I would very much like to thank Transport for London for their support in delivering this.”

Around 500,000 journeys have been made along the Thames using pay as you go on Oyster cards since it was introduced on MBNA Thames Clippers River Bus services last September.

The introduction of contactless payments is just one of a number of developments being taken forward by TfL to help encourage better use of the river and increase passenger journeys along the Thames to 12 million a year by 2020, say the company. TfL has also made live River Bus information available on its website as well as to app developers as part of its wider commitment to make the information it holds freely available to help Londoners and visitors get around easily.

“There is no better way of experiencing London than by taking to the river. By enabling customers to pay for River Bus services using contactless cards, a crucial part of our wider plans for the river, we hope to open up the Thames to more people and help make journeys across the capital significantly easier for all,” commented Andy Thompson, General Manager for River Services at TfL.

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Categories: Contactless Technology, Ticketing

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