09.30 – 09.40 Welcome by Steve Atkins, CEO Krowne Communications
Chairman: Ram Banerjee, Globe-Smart Ltd.
09.40 – 10.00 Keynote: Meeting customers’ choice of experience in a digital payments future
Tom Gregory – Barclaycard: presentation
10.00 – 10.40 Security in question
Joerg Suchy – Samsung: NFC – On the Way to Open Standards: presentation
Juergen Spaenkuch – Infineon: NFC Use Cases converge in the need for Security: presentation
Implementers Discussion Panel: Raja Ray –VeriFone, Richard Braham – British Retail Consortium, Tom Gregory – Barclaycard, Elke Fischer –VDV-Kernapplikations
10.40 – 11.10 Networking Coffee – Sponsored by Escher
11.10 – 11.55 Enriching the purchasing experience – with NFC
Claire Maslen – O2: The Mobile High Street: presentation
Markus Lobmaier – Kadona: The NFC Revolution – A new era of dialogue between customers and the retail industry: presentation
Dr. Neil Garner – Proxama: Enriching the purchasing experience: presentation
11.55 – 12.10 Do-It-Yourself NFC tagging – marketing through the mobile
Rupert Englander – Nokia and Ashley Bolser – Bolser: NFC Hub: presentation
12.10 – 12.25 Building Great Wallet Services with Marketing through the Mobile
Anthony Belpaire – Alcatel Lucent: When mobile advertising meets
mobile wallets: presentation
12.25 – 13.00 Implementers Discussion Panel
Panelists: Previous session speakers + Johan Bygden – Scandinavian Airlines, Rene Batsford – EAT
13.00 – 14.00 Networking Lunch – Sponsored by American Express
14.00 – 15.00 The Contactless & NFC City Connection + Clever on tap NFC Quiz by O2
O2 hosts the “Clever on tap” Quiz where each table will compete against each other and each member of the winning table will win a bottle of champagne!
Q1. What percentage of people sent an offer through mobile media channels in the UK, redeem that offer against a purchase?
A: 3% B: 8% C: 21% D: 32%
Q2. Of the 10 million O2 customers opted into O2 More media campaigns, what is the opt out rate?
A: 1.4% B: 3.7% C: 4.1% D: 7.6%
Q3. What percentage of people opted into O2 More media campaigns LIKE location based messages?
A: 14% B: 41% C: 84% D: 95%
Q4. What is the worldwide forecast of NFC enabled phones in 2014?
A: 252m B: 389m C: 412m D: 605m
Q5. At what percentage is Mobile Retail (Advertising, Coupons & Smart Posters) growing per annum?
A: 17% B: 24% C: 38% D: 43%
Q6. How many smartphone users use their device for help with shopping?
A: 43% B: 56% C: 67% D: 79%
Jukka Yliuntinen – Giesecke & Devrient: Turning TSM trials into Commercial Launch: presentation
James Davlouros – MasterCard: Going Commercial with Mobile Payments Solutions (Turkey) + Winners of the Contactless & NFC City League: presentation
Alun Edwards – Coca-Cola: London 2012 – Leaving a contactless legacy: presentation
15.00 – 15.30 Networking Tea – Sponsored by Escher
15.30 – 17.15 Networking Groups in our Contactless World
A selection of industry working groups based on topics that will be relevant for fast tracking solutions discussed in the morning. Each Group must then raise a question for a group they have not sat in, whilst the chair of each Group compiles a summary of their group’s findings. Each Group Chair will present to delegates their group findings. Each Chair will then sit on a panel to take the 4 questions raised and debate.
Group 1: DIY Tagging – What could you build with your partners? Chair – Connecthings Summary Group One
Group 2: Security – What are the issues that consumers and implementers need to overcome for mass adoption? Chair – G&D Summary Group Two
Group 3: Social Media Campaigns – how could they be used in staff training & consumer understanding? What partnerships can be developed to serve the market? Chair – O2 Summary Group Three
Group 4: Wallet Partners – Google, Visa, O2 & Barclays all have offers – is the mobile wallet just a folder sitting on your phone holding each app or much more? Chair – Proxama Summary Group Four
Group 5: 2012 lessons – what is the legacy we take away from the Olympic games? Chair – Visa Europe Summary Group Five
17.15 – 17.30 Chairman’s Roundup
17.30 – 18.00 Final visit to Demo Area
18.30 – 19.00 Interactive drinks reception – Sponsored by Proxama
19.00 – 23.00 Contactless & Mobile Awards Dinner: Platinum sponsor Visa Europe, Gold sponsor O2