Conference 2017: Transforming the way we pay

The focus of the 11th Contactless Intelligence Conference (sponsored by Creditcall, Infineon, Ingenico and Smartlink) was on ‘Transforming the way we pay’ – both from a consumer perspective AND from the merchant perspective. Businesses and institutions across all sectors are working endlessly on innovating the way consumers experience shopping, travel and interact – sometimes all at the same time. However, at the very heart of all this remains one constant – payment.

Mobility is now also a key influence for many aspects of our daily lives. In a year where the use of mobile devices to access online services has overtaken the use of desktop devices, digital and mobile technology has transformed not only how products and services are discovered, but how they are paid for.

At Contactless Intelligence we like to think that our USP is the ability to foster and facilitate actual debate about the latest developments in what we pay with – card, wearables, tokens – and how we pay – innovative terminals and POS solutions. The question that those involved in the next phase of payment should be asking is ‘What role does interoperability, security and standardization play in this transformation?’

We have once again endeavoured to bring you only the speakers that we think really have something new and interesting to say. This industry of ours only moves forward if we embrace the future and are willing to transform our approach and our ideas.

Steve Atkins
Contactless Intelligence

View photos from the event.


Location: Hilton Tower Bridge, London

Moderator: Ram Banerjee, Transaxiom

09.00 – 09.10 Welcome
09.10 – 09.50 Keynotes


  • Rail Delivery Group: Dennis Rocks – Director of Technology Services
    Smart Ticketing
  • Edgar Dunn & Co: Samee Zafar – Director
    Payment Trends

09.50 – 11.00 Latest Payment Innovations – From wearables, to biometrics, to wallets and beyond

Contactless technology has come a long way in 10 years – it is now an established and accepted payment solution in the UK. But where are we heading in the future? Will biometrics authentication become the norm? Are there markets that could really benefit from contactless/NFC technology? How will the Internet of Things impact the payment sector? In this session we review some of the latest trends and look to the future of payments.


  • Infineon: Bjoern Scharfen – Head of Payment and Wearables Product Line
    Global Technology Trends for Payment & Mobile Payment
  • FAMOCO: Lionel Baraban – CEO
    The successful launch of Alipay in France
  • Ingenico NER: Chris Harris – Sales and Marketing Director
    The Contactless experience explosion


  • Sthaler: Nick Dryden – CEO (Biometrics)

11.00 – 11.30 Networking Break

11.30 – 12.50 Contactless Payment in Transit – From on-board upselling, to unattended ticketing, and on board ticket sales

Following the success of TfL’s contactless payment card rollout, there has been a real drive by the UK’s train and bus operators to enhance their ticketing solutions. With support from the government and The UK Cards Association, operators are joining together to work on interoperable solutions. In this session we hear from some of the key players involved in transit solutions, to find out what is required for regional rollouts, how payment is not just for ticketing and why contactless/NFC technology is proving to be so invaluable.


  • Creditcall: Liz Gibson – Head of Payment Services
    Evolution of Contactless Deployments
  • Reading Buses: Tony Pettitt – Chief Finance & Information Officer
    Bringing Contactless Payment to Reading’s Buses
  • INIT: Jens Mullack – Managing Director
    Account based ticketing & EMV in transit


  • Vendorcom: Paul Rodgers – MD
  • The HUB Company: Sam Rudder – CEO

12.50 – 13.50 Lunch

13.50 – 14.50 Split into 2 Tracks

Track One – Transit

Moderator: Ram Banerjee, Transaxiom

Can open standards really lead to interoperability?

The Transport sector has led the way on innovative implementations of contactless solutions, but with operators competing to offer their customers the best travel experience, innovation has resulted in a fragmented marketplace. In this session we examine how working as one industry can benefit both the customer and operator. Could this be achieved by using open standards rather than proprietary solutions?  Should operators work together on common models? Why are there different standards in the industry?


  • Go Ahead: John Backway – Head of Commercial Development
    Interoperability – It’s the grass that gets trampled when the elephants are fighting!
  • Calypso: Dr. Ralph Gambetta – General Secretary
    Interoperability: decades of debate and few results achieved!
  • ITSO: Steve Wakeland – General Manager
    Interoperability through collaboration is win-win for transport, financial services, mobiles, technology… and users
  • OSPT Alliance: Yannick Le Goff – President
    Standard implementation brings innovation to the end user
  • Visa: Steve Orelowitz – Senior Product Manager
    Interoperability – from Babel to Nirvana
Track Two – Payment

Moderator: Kristian T. Sørensen, Norfico 

Will the UK FinTech market survive Brexit?

The UK has long been a hub for innovative companies in the technology and financial sectors, with a tradition of nurturing new talent – from contactless, to Bitcoin and beyond. But with Brexit on the table and other countries vying to offer attractive alternatives, will the UK be able to retain its FinTech players? In this session we hear from start ups, banks and innovation hubs from the UK and mainland Europe to understand the issues that are being faced.


  • iZettle Capital: Stewart Roberts – Executive Chairman
  • Token UK: Adizah Tejani – Technology Executive
  • Consult Hyperion: Tim Richards – Principal Consultant
  • Yoti: John Abbott – Director of UK Business Growth & Partnerships

14.50 – 15.20 Networking Break

15.20 – 16.30 Split into 2 Tracks

Track One – Transit

Moderator: Ram Banerjee, Transaxiom

How are countries across Europe & beyond tackling contactless ticketing? 

Contactless and NFC technology has revolutionised transit solutions around the world. In this session we hear from key implementers from a variety of countries to understand what issues they are facing and how they are using the technology to overcome them. How widespread are their solutions on a national level? Can operator collaboration really work? Should the industry be responsible for driving national/regional solutions or is governmental guidance more appropriate?


  • AFIMB (France): Jérôme Clauzure – Smart-Ticketing Official
    An overview of French transit projects and ways to implement Open Payment
  • Translink Systems (Netherlands): Arco Groothedde – CEO
    A (ticketing) world without borders
  • TÜBİTAK BİLGEM (Turkey): Asst. Prof. Ercan Ölçer – Project Manager
    Contactless Smartcard Applications in Turkey


  • Infineon: Dr. Joerg Schmidt – Business Development Manager Transport, NFC and Standardization
  • Masabi: Stuart McLay – Senior Account Manager
  • Vix Technology: Michael Hart – Director of Business Development 
Track Two – Payment

Moderator: Kristian T. Sørensen, Norfico 

Are Mobile wallet platforms now ripe for application convergence?

For many years now we have forecasted the coming of the digital wallet – where payment, loyalty and transport can all be combined into one solution. But the smartphone offers an ideal platform for even wider convergence, providing authentication services for the ID domain. In this session we examine how mobile wallets are no longer just for payment. How do they integrate with other applications and services? Can payment and ID be combined and if so, who is the issuer? How should security and “ownership” of data be handled?


  • Nok Nok Labs (FIDO): Michelle Salway – Senior Director of Sales (EMEA)
  • Carta Worldwide: Elizabeth Duke – Vice President, Business Development


  • Smartlink: Sébastien Piolat – Head of Business Development
  • MeaWallet: James Connelley – Global Sales Director
  • P.A.I.D Strategies: John Devlin – Managing Director

16.30 – 17.00 Drinks Reception (sponsored by Infineon)

View photos from the event.